How to Check Your Appointment Requests

Request an Appointment is a feature on the home page of your website that allows consumers and existing patients to send you a request to schedule an appointment by filling out a short form. Those completed forms should go to the email of your choice. 

You can choose the email they are sent to by logging in to your website editor, selecting Settings on the top menu, then clicking on "My Addresses". The "Email" field is where you set your preferred address for your appointment requests to be received at.

To find a list of the past requests, in your website editor, go to "Customers", then the sub menu item, "Appointments."

If you have not tested this process, I recommend that you go to your home page and fill out the form yourself. You should receive an email notification for you to follow through with the request as well as have a record/database of the past requests within your website editor. 

Please note that this is specifically for the Request an Appointment feature that is provided by Patient Sites. Third party services like, WebPT, BetterPT, or other appointment scheduling/requesting services will not appear here.